FAQs

Most frequent questions and answers

Each custom project varies. The initial brand process from start to finish can take around 6 weeks while websites take between 8-12 weeks for research, design and development.

Yes! Payments can be made in two to three installments. The first payment, 50% of the total, is required to secure your booking.  

After we discuss your project over email and then we will set up a Skype call. As soon as we have all the details sorted out, we will send you the contract and invoice will be sent as well.

Payments are made via a Paypal, Zelle, Cash App or direct deposit into our account. A 50% fee is taken to secure your booking with the remaining balance to be paid before completion of the project. Please be aware that your 50% booking fee is non-refundable. We often have to turn away potential clients due to being fully booked which means if you opt out of our agreement, your spot could have been filled by another project.

Yes, absolutely. After your consultation, you will be sent a contract detailing the terms & conditions of our collaboration together. You must read & agree to the contract before any work is carried out.

We work with WordPress, WIX and Shopify.  Even though we work ideally with WordPress. 

Again, it depends entirely on which platform you use. They are all relatively easy to maintain yourself with no coding knowledge. Your web design package, however, includes a 30 minute Skype tutorial after the completion of the project where we will show you how to make minor updates.

No. Web development costs can differ depending on how complex your site design. We will make sure this is well discussed during our implementation call